Elevate, a leading provider of innovative online credit solutions, is proud to announce two key leadership appointments. Kerry Miles has been promoted to Chief Operating Officer (COO) from Chief Product Officer (CPO), and Michael Bailey has joined the company as Chief Marketing Officer (CMO). These appointments underscore Elevate’s commitment to driving growth and operational excellence while strengthening its capabilities.
From Chief Product Officer to COO
Miles, a seasoned leader with over a decade at Elevate, has been instrumental in shaping the company’s product strategy and expanding its portfolio to better serve under-resourced consumers. In her new role as COO, Miles will oversee day-to-day operations, ensuring seamless alignment of operational strategies across the organization while continuing to drive product innovation and strengthen bank partnerships that enhance service offerings.
“Kerry has been a transformative force at Elevate, combining strategic vision with operational excellence,” said Jason Harvison, CEO of Elevate. “Her leadership has significantly improved customer experiences.”
Before joining Elevate, Miles held leadership roles in product management, focusing on financial technology and consumer lending solutions. Miles earned a B.B.A. from The M.J. Neeley School of Business at Texas Christian University. In 2023, Miles completed the Chief Product Officer Executive Program from the Kellogg School at Northwestern University.
Marketing Leader Joins as CMO
Bailey brings over two decades of expertise in marketing strategy, digital transformation, and brand development to Elevate. As CMO, Bailey will lead Elevate’s marketing and branding efforts, focusing on enhancing customer engagement and expanding digital acquisition channels.
“Michael’s track record of leveraging marketing innovation to achieve outcomes makes him a perfect fit for Elevate,” said Harvison. “His expertise in aligning marketing strategies with business goals will be invaluable as we continue to expand our reach and impact.”
Before joining Elevate, Bailey held senior marketing roles at Sirva, Asurion, and Fleetcor, where he drove digital transformation and delivered significant revenue growth. Bailey earned a B.A. from the University of Georgia.
“With these recent leadership announcements, Miles and Bailey will further elevate our mission of empowering customers towards financial wellness,” added Harvison.
About Elevate Credit, Inc.
Elevate Credit, Inc. provides innovative, tech-enabled online credit solutions that offer immediate relief to customers while empowering them to build brighter financial futures. Along with the banks we support, we serve as a trusted partner to underserved consumers with products designed to reward responsible financial behavior through features like lower interest rates, free financial training, and credit monitoring. For more information, visit
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